Many people are uncertain what to do with old computers. Although one avenue of disposal is to take it to a transfer station, many people are not aware that the hard drive on their computer potentially contains lots of sensitive information.
For a $30.00 charge, we will thoroughly wipe out your hard drive, to the standards specified by the Department of Defense. We will then see that your machine is responsibly recycled, and not just thrown into a trash pile. If you want the peace of mind that your old hard drive is sanitized, and that your computer is recycled appropriately, bring it in to us.
Our pricing is $60 per hour, with most jobs having a set fee. This way you know what to expect for a bill and can make the best possible decision about how to proceed. For example, malware removal is billed as a 2 hour job (even though it may take 2 – 3 days to complete all the scans), so the charge will be $120.
C-Prompt Computers offers carry-in service for most of your computer needs. Located on Route 142 in Kingfield, just 3 houses from the Kingfield Elementary School, our shop is open Monday – Friday from 9:00 – 5:00. Please stop by and see us with your computer problems. We also carry a small inventory of computer supplies.
We can also install components for you, whether you purchase them elsewhere or whether you purchase them from us. Most component installations have an install charge of $30.00.
We offer On-site service throughout Franklin County at a rate of $60.00 per hour. Our mileage charge is waived if the one way distance is less than 10 miles from one of our locations. The mileage charge is the IRS rate, which as of January 1, 2018 is $0.545 per mile.
If you need service on your computer, please contact us at 207-265-2051 and we will schedule a time for our technicians to visit your home or business.
Managed Service Pricing
We have expanded our Managed Service plans, as of March 11, 2018.
We will monitor your computer for various issues so we can help resolve them BEFORE they become a major problem. We can also provide remote support at our normal rates through this. It takes just minutes to install the software on your machine to allow us to provide you this service.
For a low $30 annual fee, we will automatically manage your Windows Updates, as well as several other programs. In addition to our monitoring plan, have the peace of mind that security issues in various software packages are being taken care of as vendors release patches.
Perhaps you simply want a quality Anti-Virus program on your machine, and you don’t want to have to worry about if it is updating and doing it’s job. For $40 per year, we will install an Anti-Virus program and manage the updates. Should an infection slip by that it can’t remove, we can let you know and make arrangements to get it removed at our normal rates.
Full Managed Service
Our full Managed Service package includes all the things above, plus more. First, it includes our Malware Removal Guarantee. Should you become infected with malware while under this service, we will provide TWO Malware removals within a year at no charge! Some restrictions apply, so be sure to read the Terms and Conditions linked in below.
In addition, do you sometimes need help with minor things, such as installing a printer driver? With our Managed Service Package we include 15 minutes of FREE remote support per month to help with such things. If you need us to come onsite, we give you a 50% discount on the mileage fee. Additionally, if you are a subscriber to our Managed Service Package, any labor charges will be billed out at the discounted rate of $50.00 per hour.
There are many more things that our Managed Service does for you – to read the details, check out our Terms and Conditions. (We tried to make these terms and conditions understandable, so don’t hesitate to take a look at them!).
Contact us at 207-265-2051 for more information.
Pre-Purchased Hours Pricing
If you would like to save money on labor charges, then consider purchasing a bundle of hours. We sell a 5 hour bundle for $200.00, which is a rate of $40.00 per hour. These hours are then used when you have either in shop or on site service performed. Additionally, these hours do not expire. Our ticketing software tracks the usage automatically, and each invoice will show the number of hours remaining.
Call us at 207-265-2051 with any questions.
Online Backup Pricing
We offer an online backup service customized to your needs. Many customers actually have a relatively small amount of data they need to backup. As such, the “unlimited” backup plans that many offer are not the best option. Rather, paying for just the storage space needed can be cheaper.
Additionally, this service allows us to regularly monitor the status of your backup, and address any problems that may occur. Our dashboard notifies us if your backup fails and provides us the means to address the problems. Many times we are able to address these issues transparently to the end user.
The price chart shows monthly and annual costs. Please note that in most cases, billing is done quarterly. Invoices are sent automatically based on the plan the customer is subscribed to.
What if I have more questions?
If you have ANY questions about this, please do not hesitate to contact us. We will do our best to make this transition as seamless as possible, and look forward to serving your needs for many years to come. Feel free to email us at firstname.lastname@example.org, call us at 207-265-2051, or stop in at our shop Monday – Friday from 9:00 – 5:00.
To download the software, please click here.
Did you know that C-Prompt Computers can custom build your next desktop system? Did you know that we can sell brand name laptops such as Lenovo, Asus, and HP?
When you buy a system from C-Prompt Computers, you are buying more than just a computer. We include a full year subscription of our managed service and antivirus in the price. Additionally, we make sure that your machine is not loaded with a lot of “bloatware”, but contains the software you need and will use.
We can’t necessarily compete with the prices you will find at the big stores. On the other hand, we are confident that you will appreciate having a local person to talk to with questions and suggestions. At C-Prompt Computers, we know you are not just a customer – you are our neighbor and our goal is to help you with your technology needs.