Welcome to the November 2016 Newsletter from C-Prompt Computers!
We have a couple of new things this month for you. Learn how to avoid some of the common tech scams that are out, and learn how to become a “Google Fu” Master!
If these newsletters are not of interest to you, please go down to the bottom of the email and click the “Unsubscribe” link. We want to provide a useful service, but also don’t want to clutter up your Inbox.
How To Spot A Tech Scam Before You Get Stung
If your computer had a virus, you’d want to know about it ASAP, right? Before your important files become corrupted, you lose your photos, and your digital life is essentially destroyed. Even thinking about it is terrifying.
Tech scammers know we’d be lost without our computers, and that we don’t always know what’s going on behind the screen – which is why they’ve been able to swindle millions from every day people across the world.
The scam goes like this:
You receive a random phone call from someone with a heavy accent (usually Indian) saying they’re from Microsoft, or an alarming pop-up appears on the screen, saying it looks like your system has been infected with a virus.
To fix the problem, they need to you to download some support software, which they’ll give you a special link for.
A technician then uses that software to gain access to your system and make it appear your system is riddled with viruses. Flashing screens, mysterious diagnostics whizzing by, fabricated errors…they’ll do or say anything to make you panic. They’ll even go as far as claiming your system has been infected with illegal content and if not corrected, you’ll face criminal charges.
Demands for credit card information follow immediately after. Once paid, they simply stop fiddling with your system to make it seem the problem is fixed. To continue the scam, they’ll soon access your system to recreate the problem, this time offering a subscription for ongoing protection.
What To Do If You’re Targeted By A Tech Scam
1. Don’t taunt them. Just hang up. Right now you’re only a phone number in their system and they’ll move onto the next – if you give them cause to target you personally, you may find yourself in a dangerous situation.
The real Microsoft will never randomly call people like this. Ever.
2. If a pop-up appears, immediately run an anti-virus scan. Don’t click the pop-up or call the number.
What To Do If You’ve Already Been Scammed
It’s okay. It feels horrible, but you’re not alone and the situation can be corrected.
Call your financial institution and have the charges reversed and your card reissued. It’s easier than you might think and helps the authorities locate the scammers.
Then give us a call (207-265-2051) and we’ll make sure they no longer have access to your computer.
Quickly Become A Google Fu Master… Here’s How
There’s one thing all teens can do better than adults – and it’s not Snapchat. They’ve become experts at quickly locating information on the internet.
That’s Google Fu, the ability to use search engines to whip up answers and research faster than a contestant on a radio quiz.
Level 1 Mastery: Tell It What You Need
Google is smart and can understand “conversational searches”. Let’s say you came across a great recipe online, but the measurements were imperial. Google has you covered.
Simply tell it what you want to convert, and what into.[number] [unit] into [unit]
Enter “6 ounces into cups”…and hit enter. Google presents the answer, already calculated – AND it includes a handy drop down to change those measurements for your next ingredient.
Need some ideas to try?
- Release dates: [movie/game] release date
- Fast facts: [name of person] death
- Stats: [city] population
Level 2 Mastery: Limiting Result Type
With one additional click, you can tell Google that you only want images. Or videos. Or News, maps, shopping, books or apps. Your initial results are presented as a combination of all types – you can see the ALL tab highlighted up the top. Just click the tab to indicate which result type you’re looking for.
Level 3 Mastery: Using Drop Downs
One of the most popular Google Fu moves is to limit results to sites from a particular country. This is great for locating bargains or local businesses. Click SEARCH TOOLS to drop down a second menu. You’ll see the option to limit Country and even Time. 2 extra clicks and my search is now limited to my home country and items from the past 7 days only.
Level 4 Mastery: Using Operators
Your final level of mastery is often used as a last resort when you’re just beginning to doubt whether the internet has the answer you’re seeking.
Enclosing your search terms in “quotation marks” binds the term together so Google can’t break it up. E.G. “Project Management”
Your Google Fu will soon be very strong.